Business    Helpdesk & Remote PC     Web Help Desk

Web Help Desk 12.0


Description of

Web Help Desk


Web Help Desk is surprisingly affordable, incredibly easy to use IT help desk software with
Web-based ticketing, change management, IT asset management, knowledge base, and more! SolarWinds' helpdesk software streamlines the help desk ticket process from request to resolution, manages and tracks the full lifecycle of hardware and software assets, supports self-resolution of issues with a searchable knowledge base and is incredibly affordable.

SolarWinds Web Help Desk improves ticket resolution by :
Automatically generating tickets. Tickets can be generated from the web-based self service portal, can be generated via email or can automatically created and prioritized directly from SolarWinds alerts. Routing tickets to the right person at the right time. Tickets can be routed based on priority and who is on call.
Customizing forms, workflow configurations and email templates. Easy-to-use and customizable, Web Help Desk is great bank for your buck.
Includes easily-customizable and dynamic ticket forms with unlimited custom fields
Dynamically routes and assigns help desk tickets to a specific technician or group of technicians
Automatically converts service request emails into a trouble tickets, including file attachments
SolarWinds Web Help Desk eliminates the errors, time inefficiencies, and opportunity costs that plague manual asset tracking and audits.
Simplifies the management of both hardware and software client assignment and makes it a snap to build parent/child relationships between assets
Shows software licensing distributions across your network, including how many license keys of a particular software are in the field versus ready for assignment
Calculates warranty and lease end dates based on purchase order information
Tracks by asset type, status, location, manufacturer and model
Enables you to manage who uses what by associating an end user with a specific asset or group of assets


Published by: SolarWinds
Downloads: 1309
File Size: 256.4 MB
License: Freeware
Product Homepage: Visit SolarWinds
Release Date: 21 May, 2013
OS: Windows Vista Ultimate x64 , Windows Vista Ultimate , Windows Vista Starter , Windows Vista Home Premium x64 , Windows Vista Home Premium , Windows Vista Home Basic x64 , Windows Vista Home Basic , Windows Vista Enterprise x64 , Windows Vista Enterprise , Windows Vista Business x64 , Windows Vista Business , Windows Vista , Windows 2003 , Windows , WinXP , Win7 x64 , Win7 x32
Requires: Windows Server 2003, 2008 or 2008 R2, or 2012 64-bit OS
Download Location: Primary Download Link Broken? Report it!


Web Help Desk 12.0 Download Tags:
It Help Desk    Help Desk Software    It Asset Management    Itil    Itsm    Free Help Desk Software    itil Service Desk    Helpdesk Software

Files32.com collects software information directly from original developers using software submission form. Sometimes it can happen that software data are not complete or are outdated. You should confirm all information before relying on it. Using crack, serial number, registration code, keygen and other warez or nulled soft is illegal (even downloading from torrent network) and could be considered as theft in your area. Files32 does not provide download link from Rapidshare, Yousendit, Mediafire, Filefactory and other Free file hosting service also. The software has been submitted by its publisher directly, not obtained from any Peer to Peer file sharing applications such as Shareaza, Limewire, Kazaa, Imesh, BearShare, Overnet, Morpheus, eDonkey, eMule, Ares, BitTorrent Azureus etc..
More Software from SolarWinds

Network Performance Monitor by SolarWinds

Network Performance Monitor 11.5
SolarWinds award winning network monitoring software allows you to quickly detect, diagnose, and resolve network performance issues and outages so you can spend more time managing your network...

License:  Shareware
Platform:  Windows
File Size: 1.0 GB
Cost: $2,675.00

 

SolarWinds Alert Central by SolarWinds

SolarWinds Alert Central 1.1.0
SolarWinds Alert Central is FREE alert aggregation & management software with an integrated on call calendar.

License:  Freeware
File Size: 589.9 MB

 

SolarWinds Storage Manager by SolarWinds

SolarWinds Storage Manager 5.0.0
Until now, you've had limited options for storage performance management.

License:  Shareware
Platform:  Windows
File Size: 198.6 MB
Cost: $2,995.00

 

SolarWinds Engineers Toolset 10.6
We're network engineers just like you, so we know what you face everyday: new network issues that emerge from nowhere, never enough time to troubleshoot, and a highly complex network composed of...

License:  Shareware
Platform:  Windows
File Size: 361.3 MB
Cost: $1,390.00

 

SolarWinds Free Kiwi CatTools 3.2.1
Free network management and device configuration tools. CatTools is a utility for managing network devices (routers, switches and firewalls). Automated configuration backups, password changes and...

License:  Freeware
Platform:  Windows
File Size: 12.9 MB

 

SolarWinds IP Address Tracker 1.0.1
Does managing your IP address space with spreadsheets remind you of a visit to the dentist? Necessary, but usually painful?

License:  Freeware
Platform:  Windows
File Size: 23.7 MB

 

Web Help Desk Related Software

Been There Done That by Dennis Baggott and Sons

Been There Done That 2006
Been There, Done That is an affordable help desk program designed for the poor, overworked IT support person on a tight budget. The attractive and easy to learn interface makes it easy to record...

License:  Shareware
Platform:  Windows
File Size: 4.2 MB
Cost: $169.00

 

Public Folder HelpDesk for Outlook by kalmstrom.nu Outlook Solutions

Public Folder HelpDesk for Outlook 9.2.5
Collaborate on helpdesk tickets in Outlook. Create tickets from e-mail or webform. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or...

License:  Shareware
Platform:  Windows
File Size: 6.8 MB
Cost: $690.00

 

SRM Help Desk 2005 by Dennis Baggott and Sons

SRM Help Desk 2005 1.0
A comprehensive IT Help Desk program that makes it easy to record, update and report on Users, Support Requests, Computers, Software, Peripherals and more. Very intuitive and easy to filter, query...

License:  Shareware
Platform:  Windows
File Size: 9.5 MB
Cost: $479.00

 

Close Support Service Desk 3.01.07
Close Support Service Desk is a Windows software used by support or customer service personnel to manage service requests, incident reports and administration tasks.

License:  Freeware
Platform:  Windows
File Size: 70.5 MB

 

Nethelpdesk 4.20
This multi-user help desk program system offers standard helpdesk request processing in addition to inventory management, knowledge base, network diagramming, service status reporting and change...

License:  Shareware
Platform:  Windows
File Size: 7.4 MB

 

SupportDesk 2003
This help desk program allows you to log calls, track call escalation and problem resolution, manage contacts, track inventory, search the integrated knowledge base, and manage your service-level...

License:  Shareware
Platform:  Windows
File Size: 0

 

Acacia Help Desk Software 2.0.2
Acacia help desk allows you to log support calls and jobs..

License:  Beta
Platform:  Windows
File Size: 2.9 MB
Cost: $395.00

 

WN Help Desk v6.0
WN Help Desk is a help desk application designed for intranet or LAN use. Help Desk is a Microsoft Access application that lets you track unresolved issues, histories, problem areas, and assignments.

License:  Shareware
Platform:  Windows
File Size: 5.0 MB

 
 
Top Software

FTP Rush 2.1.8
FTP Rush is a free comprehensive FTP client for smooth file transfer. The program offers fully-fledged functionality delivered in a user-friendly interface and allows experienced users to create...

Crypt4Free by

Crypt4Free 5.47
Crypt4Free is files encryption software with ability to encrypt files and text messages. Support for ZIP files and ability to secure delete sensitive files. Skinnable user friendly interface.

Luxand Blink! by

Luxand Blink! 2.0
Login to your PC without touching a thing! Luxand Blink! is a free tool to let you log in to your Windows account by simply looking into a webcam - no passwords to type and no fingers to scan.

InTask Personal by

InTask Personal 1.5
InTask designed to help team leaders, developers and QA persons to share their efforts and deliver the products on time. The product includes fast task management, interactive gantt, document...

Pop-up Free by

Pop-up Free 1.56
Get rid of annoying popup windows and enhance your Web surf experience. Kill unexpected popup windows and protect your privacy. No more annoying advertisement windows and save your time.

Glary Utilities Portable by

Glary Utilities Portable 2.56.0.8322
One Click A Day For PC Maintenance, Keeps Any PC Problems Away. With 7 million worldwide users, the first-rank & free Glary Utilities is an INDISPENSABLE friend for your PC, with its 100% safe,...

VPSpro by

VPSpro 3.695
VPSpro is the ultimate in the creation of financial projection and general business plans. The unique walk-through process is simple to use and makes easy work of the hard parts of business planning.

Rylstim Budget Lite by

Rylstim Budget Lite 4.5.1.6376
Plan and manage your finances with a simple friendly calendar. Perfect solution for home users and freelancers!

Neox Screen by

Neox Screen 1.0.0.277
Neox Screen is a free application which with the help of the hotkeys you can take screenshots that are crystal sharp, small in size and ready to be shared.

EMCO Remote Installer Free by

EMCO Remote Installer Free 4.1.1
This free remote software deployment tool is designed to install and uninstall Windows software on remote PCs through local networks. You can use it to install and uninstall EXE setups and MSI...

Latest Software

Switch Plus Edition by

Switch Plus Edition 6.03
Switch Plus is a sound file converter for Windows. It can convert mp3, wav or wma format and more to the audio format of your choice.

Express Invoice Plus Edition by

Express Invoice Plus Edition 6.00
Express Invoice Plus can help you manage and track your billing on your Windows PC. Create invoices, quotes and orders quickly. Easily add multiple users and enable online remote access.

Elcomsoft eXplorer for WhatsApp 2.30
Download, view and decrypt WhatsApp histories from Android and iOS phones. The tool automatically acquires WhatsApp databases from a range of local and cloud sources, processes information and...

Happy Hearts Screensaver by

Happy Hearts Screensaver 2.0
February 14 is Valentine's Day, the most romantic holiday of the year! We have prepared our new high-quality animated Happy Hearts screensaver for this day. You will see a scene with flying hearts...

.NET SFTP Library by

.NET SFTP Library 6.05
Transfer files using FTP over SSH with the .NET SFTP Library by Kellerman Software. Upload and Download entire directories trees. Supports public and private key encryption with passphrases....

21st century Truck driver by

21st century Truck driver 2.92
The 21st century Truck driver sells his house, buys old Truck, makes Windows, paints, moves in, and drives on. This Dynamic Application calculates how much Diesel you can buy for the price of your...

Lotto Sorcerer by

Lotto Sorcerer 8.9
Full-featured lottery software with predictive technology. Since 1989. This program uses neural networking technology to find a pattern to prior draws. Also features lottery playslip printing...

Free Fun Morphing by

Free Fun Morphing 2.1.39
Free Fun Morphing creates a sequence of frames which are the transformation of the source image to target image, giving the appearance that the source image "becomes" the target.

Aquarium Lab by

Aquarium Lab 2018.1.1
Properly monitoring and maintain aquarium conditions can lead to a truly beautiful and healthy aquarium. Aquarium Lab makes it easy to track and graph water quality conditions for 21 different...

LoriotPro Free Edition by

LoriotPro Free Edition 8.0
The freeware edition of the LoriotPro software gives you access to a powerful graphical snmp manager. This Windows-based software helps you to access snmp devices, analyze snmp requests, perform...

S.S.E. File Encryptor for PC 12R3F
Securely encrypt your private and confidential files or whole folders. Files are encrypted using strong encryption algorithms: AES (Rijndael) 256bit, RC6 256bit, Serpent 256bit, Blowfish 448bit,...

zFTPServer Suite by

zFTPServer Suite 11.3
zFTPServer is a multi threaded Windows file server that is designed to use little CPU and memory. It offers all the standard SFTP/FTP/... server features, as well as user specific transfer limits,...

Related Searches

Currently Searching

Currently Downloading

Web Print to Picture Converter by

Web Print to Picture Converter 2.0
VeryDOC Web Print to Picture Converter Command Line product can be used to batch print html, mhtml files or Web URLs to Windows Printer, it is print the whole web page's content to Windows Printer...

Web Photo Posting 1.0
Web Photo Posting enables you to resize your images based on presets or custom profiles. You can size images based on the desired output dimensions or a maximum file size that should not be exceeded.

Web Designers Toolkit Collection #2 1.0.45
Web Designers Toolkit includes many professional script authoring tools into one program. Many of them are winning-award products.

Web Designers Toolkit Co 1.0.45
Professional Web Script Authoring Tools. Web Designers Toolkit includes many professional script authoring tools into one program. Many of them are winning-award products.

PosteRazor for Mac by

PosteRazor for Mac 1.9.5
The PosteRazor cuts a raster image into pieces which can afterwards be printed out and assembled to a poster. As input, the PosteRazor takes a raster image. The resulting poster is saved as a...

Yodot Hard Drive Recovery by

Yodot Hard Drive Recovery 1.0.0
Hard drive is an integral component of your laptop or PC. As it stores not just documents, images, video and audio files but also stores applications and most importantly the operating system.

Weather 1 8.50
If you are a junketing lover you should know that it is very important to learn about the weather conditions. Of course we can listen to the radio or watch the TV to learn the weather status. But...

Weather Reporter 1.0.0
Weather Reporter is a Opera extension, get the current weather conditions & 4-day forecasts for your city and other locations around the world.

Water Illusion Professional 2.40
Whether you want to create a screensaver for business or fun, Water Illusion Professional is the right tools for you.

Wave Copy v1.0.1
Wave Copy is a command-line utility which allows you to merge two WAV files. You simply type: WCopy and lt;1stWAVfile and gt\; and lt;2ndWAVfile and gt\; and lt;outfile and gt;.

Warlord of Mars
The Warlord of Mars&quot\; by Edgar Rice Burroughs in TXT format. This Project Gutenberg (tm) etext is a public domain work distributed by Professor Michael S. Hart through the Project...

Walmart for Lightroom by

Walmart for Lightroom 1.4
Walmart for Lightroom (Canada) is a handy and reliable graphic plugin designed to enable you to quickly send your pictures to the Walmart Digital Photo Service.