Communications    Telephony     Active Call Center

Active Call Center v1.5.0


Description of

Active Call Center


Active Call Center is voice telephony software for use with your computer and voice modem or telephony card. It provides an easy way to set up sophisticated inbound/outbound call management that is fully integrated with many popular spreadsheet, database, Internet, e-mail, and outbound fax applications. Active Call Center includes touch tone and speech recognition and text-to-speech generation to interact with callers. Active Call Center has numerous applications including the following: listen and reply to your Outlook 98 e-mail from a touch tone phone\; create a fax-back server for your Microsoft Word 97 documents\; record voice messages from the user (answering machine or voice mail)\; forward messages\; perform automated surveying and telemarketing\; open a spreadsheet and speak values to the caller\; open an Internet document and read data to the user\; query a database and report the results of the query to the caller\; interact with your company's proprietary software\; and more. Active Call Center supports Caller ID and can handle multiple lines. Active Call Center is SAPI 4.0 compliant (this means you can use any text-to-speech or speech recognition engines that are fully SAPI 4.0 compliant and designed for telephony applications). Active Call Center was formerly known as "Personal Receptionist".


Published by: Sunny Beach Technology, Inc.
Downloads: 1132
File Size: 16.0 MB
License: Shareware
Product Homepage: Visit Sunny Beach Technology, Inc.
Release Date: 10 May, 2004
OS: Windows Millennium , Windows 98 , Windows 95
Download Location: Primary Download Link Broken? Report it!


Active Call Center v1.5.0 Download Tags:
1st Security Center Pro    Hp Solution Center    Journey To The Center Of The E    Media Center    Media Center 12

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