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HelpDesk OSP, for Outlook and SharePoint 3


Description of

HelpDesk OSP, for Outlook and SharePoint


HelpDesk OSP connects Outlook to any SharePoint site and takes advantage of the best of both Microsoft products. This help desk application from kalmstrom.com Business Solutions can be used for many kinds of issue tracking and user support. The software is partly web based, but note that this is not an ordinary web based helpdesk but a helpdesk based on SharePoint/Office Live, environments that Microsoft is favoring strongly. That makes this application safe for the future, and users get a lot of features and possibilities. Decrypted password saving. Global Setting - one user can configure for all. E-mail Threading - info from all e-mails regarding the same case can be gathered in the same ticket. Also for OWA.Merge tickets, proxy settings, forms authentication. Great customization possibilities. Subscription $150/month, free use support and upgrades. The product is available for ten languages. Online video demonstrations and a downloadable manual make installation and use easy. Free trial of the full version for 30 days without any obligations.


Published by: kalmstrom.com Business Solutions
Downloads: 487
File Size: 8.9 MB
License: Shareware
Price: $2,200.00
Product Homepage: Visit kalmstrom.com Business Solutions
Release Date: 08 March, 2013
OS: Windows Vista , Windows , WinXP , Win7 x64 , Win7 x32
Requires: Outlook 2003 and higher, any SharePoint site version 2 or highe, .NET Framework 3.5
Download Location: Primary Download Link Broken? Report it!


HelpDesk OSP, for Outlook and SharePoint 3 Download Tags:
web based helpdesk    SharePoint based helpdesk    user support    Customer Support    Issue Tracking    support handling    issue handling    helpdesk integrates wit

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