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Jet Service Desk 1.63


Description of

Jet Service Desk


Jet Service Desk is a high-speed Service Desk system which includes following workflows:* Request Management* Incident Management* Problem Management* Change Management* Service Asset and Configuration Management* Service-Level Management* Knowledge ManagementJet Service Desk main module corresponds to classic Windows software which takes 4-9 MB of memory and doesnt need to install additional platforms and libraries.Additional modules and features:-Events notifying system-Reporting system based on Fast Report 4-Administrator module-Jet Service Desk Mail Gate-Events notifying systemMain module includes integrated notifying system which informs the users about the following events:-new request registration without responsible-new request registration for current user-adding comments and files to the request of current user by clients-approach of start/reaction time of the request-request due date expirationNotifying is performed through the display of messages in Tray-menu. By left mouse button click on message the system opens a current request.Reporting systemThe reporting system is based on Fast Report 4 report builder. Jet Service Desk software transfer the report executing parameters to Fast Report. Fast Report executes the SQL-query included to the report, with parameters from application, and prepares the report. Consequently, the users of system may easily execute, create and modify the report forms.Additional modules and features:* Events notifying system* Reporting system based on Fast Report 4* Administrator module* Jet Service Desk Mail Gate


Published by: jetservicedesk.com
Downloads: 559
File Size: 3.8 MB
License: Shareware
Product Homepage: Visit jetservicedesk.com
Release Date: 04 September, 2012
OS: Windows
Download Location: Primary Download Link Broken? Report it!


Jet Service Desk 1.63 Download Tags:
Jet Service Desk    Helpdesk    Help Desk    Itil    Itsm    It    Infrastructure    Report    Knowledge Base    Request    Incident    Problem    Change    Service Asset    Configuration    Service-Level Management    Knowledge Management    Sla    Service Level Agreement    Rfc    Request for c

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