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ProProfs Help Desk Software 1.1


Description of

ProProfs Help Desk Software


A Help Desk software has revolutionized customer service industry. ProProfs Help Desk, the cloud-based help desk ticketing system is powered by collaborative email. When agents operate collaboratively, there is faster ticket resolution. A delightful customer experience is an offshoot of ticket prioritization, team commenting, and canned responses. Shared inbox feature of ProProfs Help Desk helps agents track emails from a simple e-mail-like interface. Their job becomes easy and hassle-free with no long cc emails. Agents can send canned responses and rule-based automated messages to customers, once a ticket is created, updated, assigned, and resolved. ProProfs Help Desk is a user-friendly customer service tool. With the simple issue tracking software, agents can easily track customer issues and requests in one place. No request or issue can, thus, be missed, left unattended or, unresolved. Customer success managers, help desk managers, and agents need a help desk ticketing software to effectively manage customer support queries and requests.


Published by: ProProfs.com
Downloads: 31
File Size: 30.0 MB
License: Commercial
Price: $49.00
Product Homepage: Visit ProProfs.com
Release Date: 26 July, 2018
OS:
Requires: Web Browser
Download Location: Primary Download Link Broken? Report it!


ProProfs Help Desk Software 1.1 Download Tags:
Help Desk Software    Help desk ticketing software    service desk ticketing system    Customer Support Software    help desk customer service    Issue Tracking Software    Bug Tracking Software

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