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SysAid IT Management Software 9.0


Description of

SysAid IT Management Software


SysAid homepage is a an all-in-one IT Help Desk software that provides the essential features for managing IT tasks including: Asset Management, MDM, Monitoring, Knowledge Base, Live Chat, Password Reset, SLA, Reports & Analysis, Tasks & Projects, Calendar, and more. With integrated capabilities, SysAid gives IT admins one powerful and easy-to-use IT Service Management solution, in one place. SysAid includes standardized templates so you can get started right away, and fully customizable options to meet your day-to-day IT needs. SysAid's free mobile apps let you manage your help desk and assets on-the-go from your iPhone, BlackBerry, Android, and Windows Phone 7. End users submit help desk service requests via SysAid's intuitive End-User Portal, while the SysAid Help Desk enables you to predefine and apply automatic priority, escalation, routing and notification rules (email, SMS, service requests). SysAid manages system vitals by automatically scanning, listing and monitoring your organization's network (SNMP devices, hardware, software and change history) and raising early warning alerts (email, SMS). Support your users anywhere around the world, via SysAid Remote Control. Build a database of knowledge, tips, and how-to solutions for administrators and end users in the Knowledge Base. Additional ITIL Package (CDMB, Priority Matrix, Change Management, and Problem Management), SLA/SLM, Tasks and Projects, and Manager Dashboard modules are also available. SysAid is deployed in over 100,000 organizations in 140 countries around the world, and features an active online Community Forum and regular training programs. SysAid has a free trial, and a free version for small to medium-sized organizations. SysAid's newest version 9.0 includes integrated Mobile Device Management capabilities that let you manage all mobiles devices as assets right from Asset Management.


Published by: SysAid Technologies
Downloads: 623
File Size: 186.2 MB
License: Freeware
Product Homepage: Visit SysAid Technologies
Release Date: 06 February, 2013
OS: Windows Vista , Windows , WinXP , Win7 x64 , Win7 x32
Download Location: Primary Download Link Broken? Report it!


SysAid IT Management Software 9.0 Download Tags:
Help Desk    Asset Management    Monitoring    Itil    CMDB    Chat    IT Benchmark    Sla    password Reset    unlock Account    remote Control    Remote Access    mobile device management

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